Here is your first Forum » How to reset Amazon Echo?

If you want to know how to reset your Amazon Echo device, follow the steps below:
 Locate the microphone and volume button on the device.
 Press and hold this two button down at the same time.
 Wait for the light to turn orange.

By following these steps you will be able to reset your echo device successfully. If you require extra help you can get in touch with Amazon Echo alexa customer care to gain access to their customer help service.

For more information click here - Echo alexa customer support